Jaime

I’ve spent more than 10 years working where technology stops being enough: human friction. My work is not about software. It’s about making complex systems work in the real world. I’ve led implementations and operations of logistics software (TMS/WMS/ERP) in multinational companies and managed large-scale SaaS onboardings across multiple countries. Some measurable results: +30% NPS in one year (Mecalux) +1,000 suppliers onboarded in 6 months (sennder) +500 operators and 20 team leaders trained (XPO–Amazon) Top 3 globally in execution, margin, tracking, and revenue KPIs (sennder) In the end, what really matters is that the experience for teams and customers is predictable. When that happens, improvement stops being a heroic act and becomes a process. Let’s talk about turning problems into high-impact solutions.