Juana Segovia

PROFESSIONAL PROFILE Training & Strategic Development Leader Senior professional with a strong track record in the strategic planning, design, and delivery of high-impact training and development programs aligned with organizational growth objectives and capability-building strategies. Proven ability to translate business needs into scalable learning solutions that drive performance, operational excellence, and measurable outcomes. Expert in digital enablement and the administration of LMS platforms such as Moodle and Google Classroom, with extensive experience in synchronous online learning environments, executive and educational coaching, and quality assurance within training operations. Highly focused on continuous improvement, instructional innovation, and data-driven decision-making. Throughout my career, I have led the strategic and operational management of training services, overseeing end-to-end program lifecycle management, cross-functional collaboration, resource optimization, and team leadership. Recognized for building strong client and stakeholder relationships, managing vendors, ensuring quality standards, and delivering sustainable value across complex organizational environments.